Types of Cadre Accounts
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- How do you ensure the platform solution does not contain vulnerabilities?
- What network security measures are in place (ex. firewall rules, etc.)?
- How will data be protected in transit and at rest, and by what protocols?
- How are my credentials secured?
- I have a project in Canada, can I find Canadian freelancers in Cadre's database?
- How do I create my profile?
Contracting for Onsite Events
- Can I add a title to a position?
- How do I schedule and interview a freelancer?
- How do I post an event?
- Does Cadre have an international freelancer database?
- How do I select and hire event Freelancers?
- How do I customize onsite staffing positions?
Contracting for Meeting Planning Work
Onboard your freelance team & build up your team with new ones
- How do I post an event that needs freelancers for both onsite and remote/planning?
- I don't like any of the offers made to my event, how do I view and find additional candidates?
- How does Cadre's search platform work?
- Already have a team of Freelancers, how do I add them to the Cadre Platform?
- Can I contract staff for a specific location?
- I am unable to find a Freelancer when I search their name. Why can't I find them?
Managing your staff before an event
- What is Cadre's expense policy?
- How do I download travel and event reports?
- What is Cadre's cancellation policy?
- How do I change my freelancer's dates?
- How do I ensure all freelancers have undergone a background check?
- How do I change contract dates for an actively contracted freelancer?
Managing your staff during an event
Paying your Staff
- My freelancer was a "no-show" and I was billed. What do I do?
- How do I pay Freelancers?
- How do I fund my account?
- How can I give Freelancers an advance for expenses?
- How does expense reimbursement work?
- When I approve an expense report, why does it move to "In escrow"? Do I have to do anything else to pay Freelancers?
Changes & Cancellations
- I need to cancel an event, but want to reschedule, What do I do?
- What is the process when a freelancer withdraws at the last minute?
- How do I edit Project details?
- How do I close my event?
- How do I adjust contract dates once the program is over?
- How do I cancel a contract?
Managing your account
- How do I cancel my Cadre account?
- How do I view my invoices?
- How do I change my password?
- What are Staffing Analytics?
- How do I file year-end taxes for my freelancers?
- How can I change my email notification settings?
Enterprise
- Features and Benefits
- How to browse all Freelancers
- How do I update my password?
- How to view and sort projects
- Why can I see some of the freelancer's last names but not others?
- How to standardize freelancer contracts for your organization